Shipping & Return Policy

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Welcome to bluver.store. We are committed to delivering your orders quickly and efficiently. Please read our Shipping & Return Policy carefully.

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

• Once your order has been shipped, you may receive tracking information via email or SMS, where available.

Return Policy

5-Day Return Window

We offer a 5-day return policy. You have 5 days from the date of receiving your item to request a return.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products.

• Items damaged due to misuse by the customer.

• Products marked as non-returnable at the time of purchase.

Refund Process

• Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue promptly.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact us at:

Email: bluverworld@gmail.com

Thank you for shopping with bluver.store.